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Midgard Care

 
Midgard Care is our one stop for your IT needs when it comes to making sure your systems are operational. Our proactive systems and procedures allow us to detect issues on your systems before you are even aware there may be one. With up to date management of software, hardware and your own dedicated accounts manager.
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Get in Touch

Call Us Today for a FREE no-obligation consultation

Contact Us Today
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In just four easy steps, we can get you up and running with Midgard Care

How it works

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Contact Us

Get a free consultation with our dedicated team to help get the best coverage.

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Sign up

Sign up your machines you want covered

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Set up

Our Technicians will set up the software for you on each of the machines.

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Relax

We will now monitor and protect your systems.

What You Get

Anti Virus

We will make sure your Microsoft software has the latest software patches installed, keeping your system more secure and efficient. We make sure that your anti-virus software and Spyware protection is kept up to date, ensuring they will keep your computer secure and free from danger. One of the major causes of virus attacks is installed but poorly maintained anti-virus software.

Telephone Support

During business hours you and your staff have direct access to our friendly technical experts via our telephone helpline or our online support service. From Issues with your machine, to needing answers to questions and explaining jargon. We are here to help.

Remote Help

Within minutes or even seconds of your call our technicians can view and operate any of your computers or servers from our control centre, saving you time and money. It is totally secure and means that we can fix most of your computer problems instantly without you having to wait for a technician to visit.

24/7 Monitoring

Our sophisticated systems constantly monitor your computers for early signs of trouble. This preventative maintenance will often find faults and fix them even before you’re aware that anything is wrong, preventing costly interruption to daily activities..

Proactive Maintenance

Our MidgardCare system will run regular housekeeping tasks and activities on your computers to ensure they are always in tip-top condition. This will help to ensure your computers continue to run as smoothly as the day they were bought.

Contract Period12 MonthsWithout Contract
The following may be Chargeable
Unlimited Telephone SupportYes
Unlimited Remote SupportYes
On-Site VisitsYes
Regular Pro-Active MaintenanceYes
24/7 MonitoringYes
Local Dedicated IT ManagerYes
Help and AdviceYesYes
Managed Anti-VirusYes
Weekly Removal of Unnecessary Temp FilesYes
Weekly Tests for DetectionYes
Software UpdatesYes
Organise Disk drive DataYes
Technical Support 09:00 to 17:00 WeekdaysYesYes
Out of Hours SupportOptionalChargeable
Printers and ScannersOptionalChargeable

Contact Us

Midgard Main Office

Midgard, Rainbow Business Centre,Phoenix Way
Swansea SA7 9FP
UK / Co No 7616487

Contact Email

info@midgard.co.uk

Areas we cover

MyMidgard

Our Online Portal helps you keep on top of your IT systems. Designed from the ground up by Midgard IT themselves.