Autonomous AI Cyber Weapons Inevitable Says Security Research Expert

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Speaking at a recent CloudSec event in London, Trend Micro’s vice-president of security research, Rik Ferguson said that AI cyberattacks operated autonomously are an inevitable threat that security professionals must adapt to tackling. If Leveraged By Cybercriminals Mr Ferguson said that when cybercriminals manage to leverage the power of AI, organisations may find themselves experiencing […]

AI Destined For McDonald’s Drive-Throughs

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The acquisition of AI voice recognition start-up Apprente by the McDonalds franchise gives the restaurant chain its own Silicon Valley technology division and promises an automated ordering system for drive-throughs, self-order interfaces and the mobile app. Apprente Apprente is a Silicon Valley-based start-up (founded 2017, Mountain View, California) that specialises in making customer service chatbots.  […]

Major Workforce Changes Over The Next Five Years

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A new global Forrester Consulting study predicts major changes in their service workforce over the next five years, including replacing call centre and customer service centre staff with automated dispatch notification. The Study The “From Grease To Code: What Drives Digital Service Transformation” study, commissioned by cloud-based software for service execution management company ServiceMax, highlights […]

Joker Malware Found In 24 Apps In Google Play Store

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Security researcher Aleksejs Kuprins of CSIS cybersecurity services company has discovered 24 apps which have been available for download in the Google Play Store that contain ‘Joker’ malware. What Is Joker Malware? Joker malware is a spy and premium subscription bot that makes money by simulating clicks. If, for example, a Joker infected app is […]