Quick question: do you know exactly how many Microsoft 365 licenses you’re paying for right now?
What about that Adobe subscription for the employee who left six months ago? Or the CRM plugin nobody’s logged into since 2023?
If you’re not sure, you’re in good company. Most businesses accumulate software like an attic accumulates junk—you sign up for things, forget about them, and the monthly direct debits just keep rolling out.
The zombie subscription problem
We recently took on a client in Swansea who felt their IT costs were spiralling. They had a “phone guy,” an “IT guy,” a “web guy,” and a stack of credit card charges for software they couldn’t even identify.
We sat down and went through everything. Not just the servers, but the bank statements.
What we found:
- Five Office 365 licenses for staff who’d left years ago
- A premium Zoom subscription and a premium Teams subscription (they only needed one)
- Antivirus payments for machines that had been thrown in the skip
By cancelling the zombie subscriptions and consolidating their vendors, we saved them enough to cover the cost of our entire support contract. They effectively got managed IT support for free, just by cutting the waste.
The vendor blame game
Money isn’t the only thing you waste when you have too many providers. You waste time.
When the internet goes down, the phone company blames the router company. The router company blames the IT company. The IT company blames the ISP.
Meanwhile, you’re stuck in the middle, on hold, with no internet and a business that can’t function.
One number to call
The alternative is having one provider who handles the whole thing.
That’s what we offer. If the internet goes down, we call BT or Virgin. You don’t have to sit on hold. We manage your software licenses, so when staff leave, the cost gets cut immediately. We track your hardware, so you actually know what you own.
When something breaks, you don’t have to figure out whose fault it is. You call us, and we sort it out.
Find the waste
Most businesses have money leaking out through forgotten subscriptions and duplicate services. It’s not negligence. It’s just what happens when you’re busy running a company.
We’re happy to come in and do a technology audit. We’ll go through your bills, licenses, and contracts, and show you where the waste is. Sometimes we find enough savings to cover a proper IT setup entirely.
