Welcome To Midgard

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If information technology support isn't one of your company's core competencies, an outsourced solution might be best for you.

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Midgard provides cost effective outsourced IT solutions tailored to fit the needs of each client.

Do you want to stop wasting time trying to make your computer work properly? Wouldn't you rather be doing productive work than being your own Help Desk Technician? Anyone who's worked in a small office or home office has had to deal with computer trouble. Many small office and home office professionals have spent innumerable hours on the phone with computer manufacturers, software manufacturers, Internet service providers, and high-speed cable modem companies trying to correct a problem, only to be told by each that it's the others' problem. You have more important and more profitable things to do than to be your own IT support. That's where Midgard can help.

With a team of experienced information technology professionals who can make your computer support issues a thing of the past. We offer an innovative service to professional office and home office users who want to work on their business, not work on their computers. For one reasonable monthly fee, we can provide all the hardware, software and support necessary to keep you productive.

One of the most difficult times for a company in terms of information technology is when they're big enough to need a full-time support person, but not big enough to have a full staff. With only one staff member specialising in information technology, they can rarely know everything they need to in order to support your business. To get the breadth of expertise you need from one employee, you would have to hire a very experienced, and expensive, IT professional.

Midgard can manage your information technology support for you. We will conduct a survey to understand your business, including; number of users, physical location, applications you commonly use, and the service levels that you desire. Based on this survey, we will customise a support plan unique to your business.

Midgard provides on-site Information Technology support with extensive experience in domain administration, email management, backup strategies, virus protection, system security, and remote access. Our on-site personnel manage all aspects of an extensive Help Desk Management system that allows our Help Desk analysts to rapidly respond to and resolve user problems.

Midgard also provides other Information Technology services such as support for firewalls, proxy servers, FTP and WWW sites, and Intranet / Extranet server support. We offer a full spectrum of information technology support. It's our core business and we're very good at it. We can examine your unique business objectives and tailor a solution to leverage technology to help you achieve those objectives. At Midgard, we always put business first… technology second.

So, whether it is the installation and maintenance of a new network or simply keeping your computers in top condition, contact Midgard for the solution.

Last Updated on Monday, 17 May 2010 21:18